Microsoft confirms Windows 11 KB5034848 issues | Laptop News

Microsoft is aware of an issue that causes some Windows updates to fail, but it has still shipped Windows 11 KB5034848 with the bug. As a result, some of you may run into installation problems after downloading the KB5034848 update, which is required to turn on the optional Moment 5 features. This update also crashes explorer.exe on reboot.

KB5034848 is an optional update, so it will not download or install automatically on your system.

However, suppose you check for updates and manually select ‘download and install’ on the Windows Update page in the hope of getting Windows 11 Moment 5. In that case, the patch will repeatedly fail with the following errors: 0x800f0922, 0x800f0982 and 0x80070002.

I’ve personally experienced the installation failures on one of our my devices when trying to install KB5034848. As shown in the above screenshot, the patch titled “2024-02 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5034848)” fails with “Install error – 0x80070002”.

But that’s not the only error some of you may encounter. In our tests, we also experienced an issue where Windows attempted a reboot but immediately started rolling back the update. In some cases, the process failed at 96%, with the Windows Update stating:

“Something didn’t go as planned. No need to worry – undoing changes. Please keep your computer on”.

Microsoft confirms Windows 11 KB5034848 issues

In a statement, Microsoft confirmed it is aware of reports that the February 29 update might fail to install.

Additionally, the company’s support staff told me Windows Update failures would be resolved in an upcoming release, but no specifics were promised.

The good news is there’s a workaround. If you’re affected…

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