Windows 11 October 2023 Update crashing games and File Explorer | Laptop News

Windows 11 October 2023 Update.jpg

Windows 11 announcement event | Image Courtesy: Microsoft


  • Windows 11 October 2023 Update has introduced a bug causing games like Starfield to crash with error code 0x89245106 and has negatively impacted File Explorer’s performance.
  • Many users have reported that the error prevents them from playing certain Xbox games. The error code, 0x89245106, indicates the OS couldn’t detect the default user for the game.
  • While Microsoft initially didn’t acknowledge the issues in their official release notes, they have since recognized the problem on the Feedback Hub and claimed to have rolled out a fix. Some users have temporarily solved the issue by uninstalling the problematic update.

A Windows 11 October 2023 Update bug crashes Microsoft’s highly-anticipated Starfield and other games with 0x89245106 error code and is also believed to be trashing File Explorer. In our tests, we could reproduce most of the reported issues with Windows 11 KB5031354 (Build 22621.2428) on our devices.

The October 2023 Update is the latest ‘mandatory’ security update for Windows 11 22H2, and it comes with several notable improvements, including website integration in the “Recommended” section of the Start menu. The official release notes state Microsoft is not aware of any known issues, but that’s not the case.

Many users on X, Reddit, and Windows Latest’s comments section confirmed the recent cumulative update is wrecking their Xbox games, and the 0x89245106 error code is to be blamed. According to Microsoft’s documentation, 0x89245106 means the operating system could not detect the default user for the game.

“Error 0x89245106 appears when I try to launch games like Starfield, Lies of P, and others,” one of the affected users

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